1. How much of my time will it take to be a CASA?

    Our CASAs report an average of 10-15 hours per month fulfilling their CASA responsibilities. There are certain periods of a case that require more time and others that require less time.

  2. What if I travel, go on vacation or have a conflict and cannot attend an important meeting or hearing?

    Many of our CASAs travel frequently and are still effective, successful CASAs. Court hearings are usually scheduled a few months in advance. When necessary, your manager or coach can attend in your place. 

  3. Can I be a CASA if I have a full time job?

    Yes, many CASAs work full time while volunteering. Many employers provide flexibility to accommodate court hearings and other meetings. Some appointments can be scheduled for evenings and weekends. Check with your employer to determine if this is feasible. 

  4. Can I buy gifts or provide financial support for the child or family?

    The CASA's role is to advocate for children and their family to receive necessary services, not to provide the service. Giving an inexpensive gift for a child's birthday or special occasion is fine. but that should be the exception rather than the norm. 

  5. Can I take the child to special events or invite the child or family to my home?

    A CASA may never bring a child into his/her home or drive a child or their family anywhere. This is outside the CASA's role and a violation of the Volunteer Policies and Guidelines.

  6. Will I have help with my case? Who do I ask if I have questions?

    When you are close to completing the training classes, you will be assigned to a Manager or Peer Coordinator who will work with you and provide case support. You will be required to speak with them frequently regarding your case, and they will be available to guide you and answer any questions you may have. 

  7. What if I have an emergency or question and the CASA office is closed?

    When you are sworn in, you will be provided with the home phone numbers of all the CASA staff. Should a situation arise that needs to be immediately addressed and it is outside of office hours, you will be able to reach your supervisor or other staff if necessary.