CASA Job Description

CASA Volunteer Advocate Job Description

Basic Function

A CASA volunteer advocate is a trained community volunteer appointed by a judge to speak for the best interests of an abused and neglected child. A CASA volunteer advocate works as an official part of the judicial proceedings, working alongside attorneys and social workers. By handling only one or two cases at a time, the CASA volunteer advocate has time to thoroughly explore the history and circumstances of each assigned case.


CASA Coaches and/or CASA Managers provide direct supervision and guidance to CASA volunteer advocates.

Major Duties and Responsibilities

  • Complete an extensive, independent review of each case:
    • Meet face-to-face with child at lease once a month;
    • Speak with the child and relevant adults (parents, family members, school officials, doctors, and others involved in the child's life who might have facts about the case);
    • Review appropriate records and reports;
    • Observe the child and significant others.
  • Report findings to the court by submitting formal reports to the court at every scheduled hearing/review:
    • Provide a written report containing factual information to the program office two weeks prior to every hearing;
    • Attend court hearings concerning the child.
  • Ensure representation of the child's best interest:
    • Attend all court hearings to see that all relevant facts are presented;
    • Attend appropriate interagency meetings regarding the child;
    • Participate in case conferences concerning the child.
  • Monitor case following a court hearing or decision as designated by the court:
    • Ensure that the judicial and child welfare systems are moving ahead to secure a safe, permanent home for the child;
    • Ensure that court-ordered services are provided to the child and family.
  • Consult regularly with CASA Coach and/or CASA Manager concerning assigned case:
    • Develop a plan for advocacy;
    • Review progress and reports.

Training/Support Plan:

  • CASA volunteer advocates are required to attend approximately 40 hours of pre-service training and 12 hours of in-service training annually.
  • CASA volunteer advocates are also required to successfully complete a six-month, on-the-job training with an assigned CASA Coach or CASA Manager.
  • CASA volunteer advocates follow guidelines established by the National CASA Association.
  • CASA volunteer advocates have access to additional training opportunities offered by other agencies.
  • CASA volunteer advocates receive guidance from Program Managers.
  • CASA volunteer advocates are encouraged to call their CASA Coach or CASA Manager at any time with any questions/concerns.

Time Committment

  • CASA volunteer advocates are required to make a 24-month commitment to the program.
  • CASA volunteer advocates are required to attend all court hearings on their cases.
  • CASA volunteer advocates are expected to available for case assignment and to accept cases immediately upon completion of pre-service training unless other arrangements have been made. 
  • CASA volunteer advocates, on the average, spend 10-15 hours a month on each case.

Necessary Knowledge and Skills

  • Ability to keep all client ad court information confidential.
  • Ability to communicate effectively both orally and in writing.
  • Ability to respect and relate to people from various backgrounds.
  • Ability to transport self.
  • Ability to maintain objectivity.
  • A basic understanding of child development and family relationships.
  • Good common sense.
  • Must be 21 years of age.


There are many benefits to volunteering as a CASA volunteer advocate. These include the opportunity to:

  • Make a difference in the life and future of a child who has been a victim or abuse and/or neglect;
  • Help a child/children find permanency in a safe, loving home;
  • Assist judges in obtaining a clear picture of a child's life and needs;
  • Gain an understanding of the courts, legal proceedings, and social service agencies;
  • Develop/utilize communication skills;
  • Develop/utilize assertiveness;
  • Utilize your past experience/skills;
  • Form friendships with like-minded people in your community;
  • Have access to training.